Serving Like an Organization: How Food-Service and Retail Workers Interpret Their Interactions With Customers

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Adam Storer

UC Berkeley Sociology

Adam Storer is a Ph.D. Candidate in Sociology at UC Berkeley. His dissertation, entitled Evaluating Work: How Frontline Foodservice and Retail Workers Evaluate Their Jobs, analyzes the relationship between the objective conditions of frontline foodservice and retail work in the United States, and the criteria workers use to evaluate their experience at work. His work has appeared in American Journal of Sociology, American Sociological Review, and Socio-Economic Review, and has been featured in The New York Times, Bloomberg, Politico, and CNN.